InfaCloud pride ourselves on customer service. This contact form is used for general sales and advice.
Website design and hosting can raise many questions. We’ve compiled a list of frequently asked questions to help you find answers.
Getting in touch with InfaCloud is straightforward and convenient. We understand that you may have questions or need assistance, and we’re here to help.
For direct support, you can reach us via email at support@infacloud.co.uk. Our dedicated team monitors this channel closely to ensure your inquiries are addressed promptly.
Prefer speaking to someone? Send us a text or whatsapp message on 0735 623 3281. Our friendly representatives are ready to call you back during business hours.
If you need immediate help, our live chat options on our website offer real-time support. Just click the chat icon, and one of our experts will be with you shortly.
Don’t forget to connect with us on social media! Follow us on X, Facebook, Instagram and LinkedIn for updates, tips, and more ways to engage with the InfaCloud community.
We look forward to hearing from you!
Managing your services with InfaCloud is straightforward and user-friendly. Our intuitive portal allows you to oversee all aspects of your account in one convenient location. You can easily update your service preferences, monitor usage, and access support whenever you need it.
To get started, simply log into your InfaCloud account. From there, navigate to the ‘Services’ tab. Here, you’ll find a comprehensive overview of all the services you’ve subscribed to. Whether it’s hosting plans or domain management, everything is at your fingertips.
If you wish to make changes or upgrades, just click on the relevant service and follow the prompts. Need assistance? Our dedicated support team is always ready to help via chat or email.
InfaCloud makes managing your services hassle-free so that you can focus on what truly matters—growing your business!
Absolutely, you can arrange a face-to-face meeting with InfaCloud. We understand that sometimes, discussing your needs in person can lead to clearer communication and a stronger partnership. Whether you have questions about our services or want to brainstorm ideas for your project, we’re here for you.
To schedule a meeting, simply reach out through our contact page or give us a call. We’ll work with you to find a time that suits your schedule.
We look forward to meeting with you and discussing how we can help bring your vision to life.
At InfaCloud, we understand the importance of personal connections and face-to-face interactions. Although we primarily operate online and do not have a dedicated office space, we believe that building relationships is key to success. That’s why we’re more than happy to visit your workplace or meet at a local café.
We can also hold telephone or Zoom meetings for those out of the area.
Yes, you can contact InfaCloud via our PO box below:
InfaCloud,
Unit 42686,
P.O. Box 6945,
London,
W1A 6US,
United Kingdom
Please allow some time for us to respond, as postal enquiries may take longer than emails or calls.
If you need urgent assistance, consider reaching out through our online support channels for a quicker response. Your thoughts and questions are important to us, and we’re here to help!
To change your personal details on the InfaCloud website, simply log into your account using your credentials. Once logged in, navigate to the “Account Settings” section, which you can find in the user dashboard.
Here, you’ll see options to update various personal information such as your name, email address, and contact details. After making the necessary changes, be sure to save your updates to ensure they are applied.
If you encounter any issues or have questions during this process, don’t hesitate to reach out to our customer support team for assistance. We’re here to help you every step of the way.
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