With over a decade of experience in the website design industry, we pride ourselves on delivering exceptional support to our clients.
Our background allows us to understand the unique needs of each business we work with, ensuring you receive tailored solutions that truly meet your requirements.
✔ Dedicated ticket support portal.
✔ Quick response times (Typically under 24 hours).
✔ Easy to use control panel.
✔ Dedicated Servers located in only the best data centres.
Domain Names
With our easy to use Portal, clients are able to register and renew their new domain name with ease. Extensions include, but are not limited to, the popular .com, .co.uk, .biz and .org.
Our promise: If you are not 100% satisfied with your hosting package, we will refund your payment.
Website design and hosting can raise many questions. We’ve compiled a list of frequently asked questions to help you find answers.
Kieran Chapman is the founder of InfaCloud. After starting his career as a sales representative at a party wholesale company in County Durham, he quickly began managing the company’s website and social media accounts. Despite being freshly out of school with no prior qualifications in the digital world, he soon taught himself the basics he needed to know.
Following the company’s closure, Kieran dived into the world of websites, creating his first site for “KJLC Website Creative Solutions”—a long-winded name, to say the least. Although his websites were not as clean and responsive as they are today, the experience helped him develop his skills over time.
Eventually, Kieran expanded his services to the printing world and launched his first main brand, Bumble Print. Bumble Print still operates today.
Following the launch of Bumble Print back in 2011, Kieran realised that the website hosting package he was signed up on did not suit his preferences. He then partnered with a hosting company to develop a platform that he could control more effectively. This marked the beginning of a new journey, as Kieran quickly learned to manage his own servers and pass on vital information to clients.
Clients whom Kieran had gathered for print soon wanted him to create their websites. He quickly realised he was receiving more website enquiries than printing requests, leading to the birth of InfaCloud.
As of today, Kieran manages over 500 clients, divided among three dedicated servers and virtual private servers.
InfaCloud gained significant recognition from Dragon Den Star and entrepreneur Theo Paphitis.
On Sunday, 1st August 2021, InfaCloud reached out to Theo via X, showcasing their dedication to enhancing the online landscape through innovative website design and hosting solutions.
This initiative caught Theo’s attention during his ‘Small Business Sunday’ event, where he acknowledges standout businesses making a difference.
InfaCloud attended Theo’s event in Birmingham to collect their winner’s certificate and have their photograph taken with Theo himself.
At InfaCloud, our message is simple: we put you first. We believe exceptional service is the cornerstone of lasting relationships. From the moment you reach out, we listen and respond to your needs promptly.
We don’t fob off our clients with false promises or claim something takes six weeks to complete when it doesn’t. At InfaCloud, you’re not just another client; you’re part of our journey, and your success fuels our passion to create a quality service.
InfaCloud started this journey without prior industry knowledge, making it challenging to establish a competitive foundation. Our success in developing a competitive company reflects our commitment to self-improvement and learning. Every step has been self-taught, enabling us to gain a deep understanding of what best serves our clients.
We operate on servers that we would trust with our own lives, ensuring that your data and online presence are protected. These servers are configured for maximum security and free from any unnecessary risks that could compromise their integrity.
InfaCloud is proud to call County Durham, in the North East of England, our home.
However, our experience extends globally; we’ve successfully collaborated with clients as far away as Jamaica, which is an impressive 4,561 miles from us.
Whether you’re seeking exceptional website design or reliable hosting solutions, InfaCloud is dedicated to supporting you every step of the way.
Your business is important to us, and we’re here to help you thrive.
If you’re looking to get in touch with InfaCloud, we’ve made it incredibly easy for you. Simply head over to our contact form on our website. It’s straightforward and user-friendly, allowing you to send us your queries or requests without any hassle.
You can also reach out to us on Facebook. We’re active there and always ready to engage to messages.
For those who prefer a more immediate approach, feel free to drop us a message on WhatsApp. We aim to respond quickly, ensuring that your questions are answered in no time.
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