Privacy Notice

Vector 388

InfaCloud Privacy Policy

Effective Date: March 2026
Revised: March 2026

InfaCloud Ltd (Company No. 17083830) (“Company”, “we”, “us”, “our”) is committed to protecting your privacy and personal information. This Privacy Policy explains what data we collect, how we use it, and your rights regarding your personal information.

For questions, contact us at: [email protected]


1. Information We Collect

We collect information you provide voluntarily and information automatically when you use our website and services.

Personal Information You Provide:

Name, email, phone number, job title, billing information

Account login information (usernames, passwords)

Payment information (e.g., card details)

Information Collected Automatically:

IP address, browser and device type, operating system, language preferences

Usage data: pages visited, clicks, interactions with our website

Location data (based on IP or device settings, with opt-out option)

Information from Other Sources:

Public databases, marketing partners, affiliates

Social media profiles and activity, for relevant marketing purposes


2. How We Use Your Information

We process your personal data for:

Providing and managing our services

Processing orders, payments, and returns

Responding to inquiries and support requests

Sending administrative information (updates, changes to policies)

Marketing communications (if you’ve opted in)

Analytics, website improvement, and security

Legal compliance and fraud prevention


3. Sharing Your Information

We do not sell your personal data. We may share information in the following cases:

With your consent

Service providers (e.g., payment processors, hosting, marketing tools)

Legal obligations (e.g., court orders, fraud prevention)

Business transfers (e.g., mergers or asset sales)

Affiliates under strict compliance with this policy


4. Cookies and Tracking

We use cookies and similar technologies to:

Remember your website preferences and shopping cart items

Provide personalized content and advertising

Analyze website usage and improve our services

You can manage cookies through your browser settings. For details, see our Cookie Policy


5. Your Rights

Depending on your region, you may have rights including:

Access, correction, or deletion of your personal information

Restriction of processing

Data portability

Opt-out of marketing communications

UK/EU Users: You can exercise your rights under GDPR by contacting [email protected]

California Residents (CCPA): You may request access, deletion, or opt-out of the sale of personal information. We do not sell personal information, but your rights are still respected.


6. Data Retention

We retain personal information only as long as necessary for business or legal purposes. Data no longer needed is securely deleted or anonymized.


7. Children

Our services are not intended for children under 18. We do not knowingly collect data from minors.


8. Security

We implement appropriate technical and organizational measures to protect your data. However, no system is 100% secure; use of our services is at your own risk.


9. Updates to This Policy

We may update this Privacy Policy from time to time. The effective date and revised date will indicate changes.


10. Contact Us

For any questions about this policy or to exercise your privacy rights, contact us:

Email: [email protected]

Address: InfaCloud Ltd, 2 Peel Court, 24 St. Cuthberts Way, Darlington, County Durham, DL1 1GB, United Kingdom