Effective Date: March 2026
Revised: March 2026
InfaCloud Ltd (Company No. 17083830) (“Company”, “we”, “us”, “our”) is committed to protecting your privacy and personal information. This Privacy Policy explains what data we collect, how we use it, and your rights regarding your personal information.
For questions, contact us at: [email protected]
We collect information you provide voluntarily and information automatically when you use our website and services.
Personal Information You Provide:
Name, email, phone number, job title, billing information
Account login information (usernames, passwords)
Payment information (e.g., card details)
Information Collected Automatically:
IP address, browser and device type, operating system, language preferences
Usage data: pages visited, clicks, interactions with our website
Location data (based on IP or device settings, with opt-out option)
Information from Other Sources:
Public databases, marketing partners, affiliates
Social media profiles and activity, for relevant marketing purposes
We process your personal data for:
Providing and managing our services
Processing orders, payments, and returns
Responding to inquiries and support requests
Sending administrative information (updates, changes to policies)
Marketing communications (if you’ve opted in)
Analytics, website improvement, and security
Legal compliance and fraud prevention
We do not sell your personal data. We may share information in the following cases:
With your consent
Service providers (e.g., payment processors, hosting, marketing tools)
Legal obligations (e.g., court orders, fraud prevention)
Business transfers (e.g., mergers or asset sales)
Affiliates under strict compliance with this policy
We use cookies and similar technologies to:
Remember your website preferences and shopping cart items
Provide personalized content and advertising
Analyze website usage and improve our services
You can manage cookies through your browser settings. For details, see our Cookie Policy
Depending on your region, you may have rights including:
Access, correction, or deletion of your personal information
Restriction of processing
Data portability
Opt-out of marketing communications
UK/EU Users: You can exercise your rights under GDPR by contacting [email protected]
California Residents (CCPA): You may request access, deletion, or opt-out of the sale of personal information. We do not sell personal information, but your rights are still respected.
We retain personal information only as long as necessary for business or legal purposes. Data no longer needed is securely deleted or anonymized.
Our services are not intended for children under 18. We do not knowingly collect data from minors.
We implement appropriate technical and organizational measures to protect your data. However, no system is 100% secure; use of our services is at your own risk.
We may update this Privacy Policy from time to time. The effective date and revised date will indicate changes.
For any questions about this policy or to exercise your privacy rights, contact us:
Email: [email protected]
Address: InfaCloud Ltd, 2 Peel Court, 24 St. Cuthberts Way, Darlington, County Durham, DL1 1GB, United Kingdom